I wanted to call and just say how wonderful your Service Technicians are. They set up a bed for my brother and they are just amazing!
Caregiver/Family
Ethos Technical Services
Helping Patients Heal At Home
Services for the Patient & Care Team
We understand the importance in having a support system you can rely on when chronic care needs come into the home. So we’re here to help.
Ethos Technical Services provides product delivery, product education and 24/7 customer service right to your home. The safety of our patients and their care team is of the utmost importance to us. We start by educating our staff on product and delivery standards focused on protecting the health and safety of those in the home. Our team works closely with the care team to ensure a seamless transition from facility to home.
Providing independence for patients to be where they heal best
Product Delivery
Following the physician’s referral, our local team conducts an in-home assessment to prepare for product delivery.
To help ensure wound treatment continues uninterrupted when transitioning care settings, Ethos Technical Services engages with in-home care providers to coordinate product delivery at the time of discharge.
Patient & Caregiver Product Education
Adhering to the wound treatment plan can promote a patient’s optimal level of well-being. It can help improve their function, gain greater independence, and assist the patient in remaining at home. Our Technical Services staff provides each patient and care family with the product knowledge and materials they need to actively participate in their plan of care.
24/7 Service
Day or night, 365 days a year, our team is available to answer product questions. Customer satisfaction is what every patient deserves. Exceptional customer service is what Ethos delivers.
Ethos is proud to be recognized by The Compliance Team
Ethos is an Exemplary Provider for demonstrating patient care practices and compliance to The Compliance Team’s comprehensive Safety-honesty-Caring® quality standards.
Client Satisfaction. It’s our Job.
What a wonderful employee! [Ethos Service Technician] arrived earlier than planned which was nice. He took his time, very patient with all my questions, and thoroughly explained everything he was doing to repair the mattress. End result- it works perfectly thanks to his work.
Caregiver
Keep doing what you’re doing
because people like you make a difference.
Caregiver (Air Fluidized Therapy)
I have never on a weekend night, especially on a holiday weekend, received such a positive, stress-free, professional response from another company regarding an immediate service needed. It was refreshing and very much appreciated on my end. Thank you for not only an amazing product, but also for making sure that support and resources are readily available to those in use of that product. Tonight’s experience was great from beginning to end.
Weekend Nightshift Lead Nurse